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Brown & Caldwell

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Case Study | Low Voltage + Technology

48 Locations. One Coordinated Program.

A national wireless and network refresh across 25 states, Guam, and British Columbia.

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Brown and Caldwell national network refresh case study cover
48Program locations
47Field installations complete
25States, plus Guam and British Columbia

Overview

Challenge

Deliver a consistent wireless and MX refresh across a widely distributed office portfolio, despite different access rules, cabling conditions, coordinated work windows, local contacts, and closeout requirements.

ASI Approach

Build one repeatable playbook, validate each location, begin with a pilot, sequence eight deployment waves, coordinate field access and client-furnished equipment, then document every closeout.

Results

  • 47 field installations completed
  • Every program location accounted for
  • One pilot plus eight rollout waves

Project Info

Client Brown & CaldwellProject Type Multi-site network infrastructure rolloutFootprint 25 U.S. states, Guam, and British ColumbiaDelivery 47 completed field installationsSequencing One pilot plus eight numbered wavesProgram Scale 48 coordinated locations

The ASI Approach

From Plan to Closeout. One Controlled Rhythm.

ASI standardized scope, scheduling, field coordination, issue resolution, and closeout, then localized the field response for each location.

01 Plan Align the wireless and network scope, location readiness, access needs, and closeout expectations.
02 Coordinate Start with a pilot, then sequence eight numbered waves by geography, time zone, readiness, and client support.
03 Execute Install client-furnished equipment in workplace-aware windows and adapt to local cabling and building conditions.
04 Verify Confirm completion, address field issues, and maintain clear accountability from arrival through handoff.
05 Close Connect completed work with technical records and provide a structured program closeout.

47 Field Installations. One Complete Program.

A repeatable field standard was coordinated across a national portfolio and carried through to structured closeout.

One Accountable Program

One coordination layer connected local contacts, field teams, schedules, building requirements, documentation, and closeout.

A Repeatable Field Standard

The same core replacement process was used across the portfolio, with local adaptation for access, cabling, and building conditions.

Workplace-Aware Execution

Deployment windows were coordinated around business activity, giving client teams a clear and predictable handoff path.

Structured Closeout

Completion records, field verification, and issue resolution were connected into one clear program closeout.

Field Execution

Network Rack Refresh

The documented equipment transition moved from the existing configuration through active replacement and final installation.

Brown and Caldwell network rack before equipment refresh

Before

Existing Network Rack Configuration

Technicians replacing network equipment for Brown and Caldwell

During

Active Network Equipment Transition

Brown and Caldwell network rack after equipment refresh

After

Completed Network Rack Configuration

Wireless Deployment

Access Point Replacement

Removal of the existing ceiling access point and installation of the new equipment.

Technician removing an existing ceiling access point

Before

Remove Existing Access Point

Technician installing a new ceiling access point

After

Install New Access Point

Client Feedback

“Thank you. Looks great. Property manager also emailed yesterday and noted that he did a walkthrough and everything looked great.”

Dedra Brown Senior Manager of Commercial Real Estate Brown and Caldwell

Independent Property Management Feedback

Following the Blue Ash move-out, Camika Stroud, the property manager, described the work as “exceptionally well organized” and the suite as being turned over in “excellent condition.” She also recognized the team’s professionalism, communication, attention to detail, and adherence to the coordinated schedule.

One Accountable Partner. Nationwide.

From Plan to Closeout.

Program note: Program metrics are based on final project records. The 48-location footprint includes one location that did not require field installation, resulting in 47 completed field installations and no open locations.

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